In the course of providing our Services, we collect or receive your personal information in a few different ways. We obtain the categories of personal information listed below from the following sources: directly from you or from forms you complete or during registration; indirectly from you based on your activity and interaction with our Services, or from the device or browser you use to access the Services; from our vendors and suppliers that help provide Osel services you may interact with (such as, for example, for payments or customer support), and from our third party advertising and marketing partners. Often, you choose what information to provide, but sometimes we require certain information to provide you the Services.
Osel uses the personal information it receives and collects in accordance with the purposes described in this policy.You can also choose to provide information to a third party via Osel’s. While users of Osel are required to follow Osel’s Terms of Use, including having appropriate privacy and security controls, Osel does not have a direct partner relationship with these third parties and their processing of information is subject to their own privacy policies.
You should understand the privacy and security practices of any third party before you share information with them.
Usage: In order to use the Services, you will need to submit a valid email address.
If you register, you will need to submit a name associated with your account
. You may modify that name through your account settings.
You need to provide this information to enable us to provide you with the Services. Additional information, such as a shop name, billing and payment information (including billingcontact name, address, telephone number, credit card information), a telephone number and/or a physical postal address, may be necessaryin order for us to provide a particular service. For example, we need a physical postal address if you are buying something on the Site for delivery. For both buyers and sellers, Osel requires this information from you in order to provide you with the Services (including, to verify ownership of an account, to mitigate fraud and abuse, to comply with regulatory obligations, or to complete a transaction as a buyer or seller). We may store credit card information and other information provided to us during checkout, for billing and payment purposes, and to process your transaction.
You may provide your name and other personal information(such as birthday, gender, location)
in connection with your account and activity.
You can edit or remove this information through your account settings
The name associated with your account(which you may modify in your account settings) is publicly displayed and connected to your Osel activity. Other members may see the date you joined; ratings, reviews and information relating to items you review, and related photos for items you purchased or sold; your profile information; items you listed for sale; your shop pages and policies; your Favourites, followers, and those you follow; sold item listings and the number of items sold; comments you post in our community spaces; and information you decide to share via social networks. For Sellers, we may collect and use information about you in order to feature you in marketing and advocacy materials, and to feature you and your shop on and off the platform, as provided for in Osel’s Terms of Use.
This information is used to prevent fraud and to keep the Services secure, to analyse and understand how the Services work for members and visitors, and to provide advertising, including across your devices, and a more personalised experience for members and visitors.
We also automatically collect device-specific information when you install, access,or use our Services. This information can include information such as the hardware model,
operating system information, app version, app usage and browser information.
Data from Osel Vendors and Suppliers
: We also receive information from our vendors and suppliers about you.
This information can include customer service interactions payments information, delivery information.
Data from Advertising and Marketing Partners: As described below , Osel receives information
from our advertising and marketing partners about you.
This information can include attribution information via cookies
to determine where a visit to Osel comes from, responses to marketing emails and advertisements, responses to offers, and audience information from partners who you have given consent to share that information with us.
Location Information: We collect information about your use of the Services for advertising, to serve content, and to protect the Services. This can include your, browser information (including referrers), device information.. You can choose to share your geolocation details with Osel in order to use functions like our local marketplace, maps, and for in-person sales (although you don’t need to share these details). You can choose to publish your location when you sell on Osel.
We obtain location information you provide in your profile or your IP address.
With your consent, we may also determine location by using other information from your device, such as precise location information from GPS or information about wireless networks or cell towers near your mobile device.
We use and store information about your location to provide features and to improve and customise the Services, for example, for Osel’s internal analytics and performance Non-Member Information: Osel receives or obtains information (for example, an email address or IP address) about a person who is not yet a registered Osel member (a “non-member”) in connection with certain Osel features , such as when a non-member chooses to subscribe to an Osel newsletter, a member invites a non-member to visit the Site , a member uploads non-member information using the contact uploader feature, a non-member engages in a transaction, a member sends a gift card code to a non-member, or a non-member uses Guest Checkout to make a purchase.
Non-member information is used only for the purposes
disclosed when it was submitted to Osel, for purposes necessary to the functioning of Osel’s: We also collect certain information from both members and non-members who visit websites hosted by us. This information may include your or unique device identifier, and cookies and data from the pages you visit.
Choose to import your contacts from your mobile device or personal email address book, to Osel. for We do not retain the login information your email service, mobile device, or social network site. You can search for people you know by email address or phone number on the Site through the contact information you import. When you begin to follow another member’s activity, they will receive an email notification (if they have consented to this type of email).
If Osel needs to contact you, these messages are delivered by email, You can opt out of receiving marketing communications via email.
Every account is required to keep a valid email address on file to receive mesages.
Osel may also contact you by telephone to provide member support or for ransaction-related purposes if you request that we call you…
Some messages from Osel are service-related and necessary for members and Guest Checkout users.
You understand and agree that Osel can send you messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation /welcome email when you register your account, notification of an order, service
availability, modification of key features or functions, relaying Messages with buyers, and correspondence with Osel.
We respect your privacy. Osel will not disclose your name,
email address or other personal information to third parties without your consent.
Osel may se first party data (e.g. shopping and browsing on our Site), and may combine it with other data collected from you, such as your location, or publicly available information, to permit us to create targeted audiences based on your known or inferred demographic and/or interests to provide you with more relevant and useful advertising on our site, in our direct marketing channels (like email), or with our off site marketing partners, like Google and Facebook, subject to their terms and privacy notice you agreed to with such partners.
Providing and Improving our Services: We use your information to improve and customize our Services, including sharing your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users, and obtaining insights into usage patterns of our Services.
As a core part of our Services, we have a legitimate interest in customising your on-site experience to help you search for and discover relevant items and recommended purchases, including using this information to help sellers find the best ways to market and sell their products on Osel
Keeping our Services Safe and Secure: We use your information for safety and security purposes, which can include sharing your information for such purposes, and we do so because it is necessary to pursue our legitimate interests or those of a third party in ensuring the security of our Services, preventing harm to individuals or property, or crime, enforcing or defending legal rights, or preventing damage to Osel’s systems , or those of our users or our partners. This includes enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kinds . We use your information to provide and improve the Services, for billing and payments, for identification and authentication , and for general research and aggregate reporting.
Buying and Selling: As part of the buying and selling process, Osel will facilitate the sharing of information between the two members involved in the transaction. This can also involve us sharing your information with some of our third party partners such as our delivery and payment partners to enable us to provide the Service to you. Such partners will process your personal information in accordance with their own privacy policies. In some instances, while they are subject to Osel’s privacy and security requirements for vendors, these partners, not Osel, are responsible for the protection of personal information under their control. By making a sale or a purchase on Osel, you are directing us to share your information in this way. Since this is an important part of the Services we provide, we need to do this in order to perform our obligations under our Terms of Use.
We expect you to respect the privacy of the member whose information you have received. As described in Osel’s Terms of Use, you have a limited license to use that information only for Osel-related communications or for Osel-facilitated transactions.
Osel has not granted a license to you to use the information for unauthorised transactions or sending unsolicited commercial messages in violation of any applicable laws, including any consent requirements of the jurisdiction of the recipient.
You should only add a member to your email or physical mailing list or otherwise use or store a member’s personal information in accordance with applicable laws, including any consent requirements that apply in that member’s jurisdiction.
Site Customisation: We may learn about the types of products that you’re interested in from your browsing and purchasing behaviour on (and off) the Site or Apps and use such information to suggest potential purchases as a result. As a core part of our Services, we have a legitimate interest in customizing your on-site experience to help you search for and discover relevant items and recommended purchases, including using this information to help sellers find the best ways to market and sell their products on Osel.
Legal and Safety: Osel may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against impending or asserted legal claims, including to collect a debt, or a material violation of our policies (including our Intellectual Property Policy); to comply with a subpoena, court order, legal rocess , regulation, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our rights or property, or violations of Osel’s Terms of Use.
For example, if permitted due to the forgoing circumstances, your information may be shared with tax authorities or other governmental agencies. In the cases set out above, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims or to facilitate the collection of taxes and prevention of tax fraud. It may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).
Osel is affiliated with a variety of businesses and works closely with them for a variety of purposes, including assisting us to perform and improve the Services.
These businesses may sell items or services to you through the Services or, with your consent, offer promotions (including email promotions) to you. Osel also provides services or sells products jointly with affiliated businesses, including providing you with the opportunity to sign up with such partners and allow them to more effectively market to you.
When an affiliated business assists in facilitating your transaction, we may need to share information related to the transaction with that affiliated business in order to facilitate your transaction , and this forms part of the Services we provide in accordance with our Terms of Use. We rely on consent (which can be withdrawn at any time) to send marketing messages and for third-party sharing relating to advertising.
Service Providers: Osel also needs to engage third-party companies and individuals (such as research companies, security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Osel not to disclose or use your information for other purposes.
Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important
roles like helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users
. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.
This policy does not apply to the practices of third parties (such as other members who sell using the Services, certain third-party providers on whom we rely to provide certain services, or that Osel does not own or control or individuals that Osel does not employ or manage, except as otherwise provided for in the Terms or as required by law. If you provide your information to such third parties in connection with your use of the Services, different practices may apply to the use or disclosure of the information that you
provide to them. While Osel requires these third parties to follow Osel’s privacy and security requirements, Osel
does not control the privacy or security policies of such third parties. To the full extent applicable in your jurisdiction, Osel is not responsible for the privacy or security practices of these sellers, or
other websites on the internet, even those linked to or from the Services.
We encourage you to read the privacy policies and ask questions of third parties before you disclose your personal information to them. For the purposes of European law, these sellers, third party providers, and users are independent controllers of data, which means that they are responsible for providing and complying with their own policies relating to any personal information they obtain in connection with the Services.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us,
both during transmission and after it is received, Unfortunately, no method of transmission over the internet and electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can’t guarantee its absolute security.
Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information. Choosing your password carefully and keeping your password secure, such as by signing out after using the Services.
Osel security features and settings for members, has two factors for signing in, and sign in history and notifications; you can see more information in your account settings.
Osel will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active or as needed to provide the Services to you. If you no longer want Osel to use your information to provide the Services to you, you may close your account. Osel will retain and use your information to the extent to comply with our legal obligations.
Email & Messages
You may also control the receipt of certain types of communications from Osel in your account settings. Osel may send you messages about the Services or your activity.
Some of these messages are required, service-related messages for members (such as transactional messages or legal notices)
. Other messages are not required, such as newsletters. You can control which optional messages you choose to receive by changing your account settings, and you can learn more in the “Messages from Osel” Section of this policy. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account.
In addition to the Rights & Choices described above, requires disclosure of the categories of personal information collected over the past 12 months.
While this information is provided in greater detail in the “Information Collected or Received” Section above, the categories of personal information that we have collected :